Cookie Policy
Version 1.0 · Last updated: 21 June 2026
On this page
Table of contents
- What cookies and local storage are
- Your consent
- Types of cookies we use
- Detailed table of cookies and storage
- Third-party cookies and storage
- How to manage or withdraw your consent
- Changes to this Policy
1. What cookies and local storage are
Cookies are small files that a website stores on your device. Alongside them, Ruum uses other browser storage technologies (localStorage and sessionStorage) that perform similar functions. This Policy refers to all of them together.
Some are necessary for the Service to work; others require your consent (for example, analytics).
2. Your consent
When you access the site, we display a cookie settings panel that allows you to accept, reject or configure the non-necessary categories before they are activated. Necessary cookies do not require consent because they are essential to provide the Service. You can change your choice at any time (see section 6).
3. Types of cookies we use
- Necessary (technical): essential to log in, keep the session secure and use basic features. They do not require consent.
- Preferences: remember settings such as language, country or interface state.
- Analytics: help us understand how the product is used in order to improve it. They require consent.
- Marketing: Ruum currently does not use behavioural advertising cookies on the site. If introduced, they would require consent and this table would be updated.
4. Detailed table of cookies and storage
| Name | Type (medium) | Purpose | Duration | First-party / Third-party | Category |
|---|---|---|---|---|---|
token | Cookie | Session token (JWT) to keep you logged in | Session / until token expiry | First-party | Necessary |
company_id | Cookie | Identify the user's active company | Session / persistent | First-party | Necessary |
locale | Cookie | Remember the selected language | Persistent | First-party | Preferences |
country | Cookie | Remember the detected or selected country | Persistent | First-party | Preferences |
onboarding | Cookie | Remember the state of the sign-up process | Persistent | First-party | Necessary / Preferences |
sidebar_hidden | Cookie | Remember whether the sidebar is hidden | Persistent | First-party | Preferences |
refresh_token | localStorage | Securely renew the session | Until logout | First-party | Necessary |
device_id_token | localStorage | Identify the trusted device (security) | Persistent | First-party | Necessary |
| Invitation token (owner) | localStorage | Complete the company invitation flow | Temporary | First-party | Necessary |
| Interface preferences | localStorage | Remember display settings | Persistent | First-party | Preferences |
| Onboarding drafts | sessionStorage / localStorage | Preserve in-progress sign-up data | Temporary | First-party | Necessary |
| Detected/selected country | localStorage | Remember country for language/formats | Persistent | First-party | Preferences |
| PostHog cookies | Cookie / localStorage | Product usage analytics | Per provider | Third-party (PostHog) | Analytics |
| Sentry storage | localStorage | Error diagnostics and logging | Per provider | Third-party (Sentry) | Necessary / Analytics |
| Google Maps/Places cookies | Cookie | Display maps and autocomplete addresses | Per Google | Third-party (Google) | Functional |
The exact names and durations of third-party cookies (PostHog, Sentry, Google) are set by each provider and may vary. Consult their policies for details.
5. Third-party cookies and storage
- PostHog (product analytics): https://posthog.com/privacy
- Sentry (error diagnostics): https://sentry.io/privacy/
- Google Maps / Places (maps and addresses): https://policies.google.com/privacy
These third parties may process data outside the EEA; see the international transfers section of the Privacy Policy and the Subprocessors Annex.
6. How to manage or withdraw your consent
- From Ruum's cookie settings panel, accessible at any time from the site.
- From your browser settings, where you can block or delete cookies (note that disabling necessary cookies may prevent use of the Service).
7. Changes to this Policy
Ruum may update this Cookie Policy. The version in force is the one published on the site, with its update date.